Userology Help Center

Watch video tutorials to learn how to use Userology

Video Tutorials

Watch step-by-step video guides to help you master Userology features. Click on any video to watch.

Creating your study on Userology

Learn how to create and set up a new study on the Userology platform.

AI Discussion Guides

Understand how AI-powered discussion guides enhance your usability testing.

AI Moderator Configuration

Configure the AI moderator settings for your research sessions.

AI Transcript

Learn how to access and utilize AI-generated transcripts from your sessions.

Ask AI Feature

Discover how to use the Ask AI feature to get insights from your research data.

Configuring Devices and Browsers

Set up device and browser requirements for your study participants.

Downloading and Creating Clips

Learn how to download recordings and create clips from your research sessions.

Duplicating a study on userology

Quickly duplicate an existing study to save time on setup.

External Recruitment

Learn how to recruit participants from external sources for your studies.

Launching Your Study and Recruiting Participants

Complete guide to launching your study and recruiting participants.

Live Product Section

Set up and configure the live product testing section in your study.

Managing Team and Inviting Members

Add and manage team members in your Userology organization.

Organization settings

Configure your organization settings and preferences.

Personalizing Your Study

Customize your study with branding and personalization options.

Preview Session

Preview how your study will appear to participants before launching.

Prototype Section

Set up prototype testing sections for your design research.

QnA results

Analyze and interpret Q&A results from your research sessions.

Recording permission settings

Configure recording permissions and privacy settings for your studies.

Recordings page

Navigate and manage all your session recordings in one place.

Recruit Participant Yourself

Learn how to recruit and invite your own participants to studies.

Sign In Feature

Set up sign-in requirements for your study participants.

Time estimation feature

Use the time estimation feature to plan your study duration.

Types of responses

Understand the different types of responses you can collect in your studies.

Understanding Quantitative Results

Learn how to analyze and interpret quantitative data from your research.

Uploading a Legal Document to Your Study

Add consent forms and legal documents to your study setup.

Usability score

Understand and interpret usability scores from your testing sessions.

Voice Interview Section

Set up and conduct voice interviews as part of your research studies.